Distinguish between various sources of power. Five primary sources of bases of headcount:
· Reward – allow managers to exert influence by providing positive outcomes that affect the behavior of others (salary increase, promotions, interesting work and intrinsic rewards).
· Coercive – enable managers to deny employees specific rewards when they are not displaying desired behavior (punish with reduction in pay, demotion etc).
· Legitimate – power is a function of one’s position within the structure of the organization.
· Expert – power emerges from specific expertise, skills, information or knowledge the one process within the organization.
· Referent – is a function of being respected and admired by others.
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